Data protection and terms of use
Last updated on May 1, 2025
1. Name and address of the responsible entity
The responsible entity from a legal point of view is the association
Vétérinaires Sans Frontières Suisse
Mühlenplatz 15
P.O. Box 343
3000 Berne 13
Phone: +41 31 332 77 65
E-mail: info@vsf-suisse.org
Website: www.vsf-suisse.org
2. Data protection
It is important to VSF-Suisse that you are informed how we use and treat your personal data and information and what precautions we take to ensure the confidentiality and security of your data.
2.1 General information on data protection
VSF-Suisse complies with the provisions of Swiss data protection legislation and treats your customer data confidentially. However, in connection with your use of the website, certain data will be evaluated by web analysis services, but they will not be linked to personal data. There is therefore no direct identification of your use of our website.
2.2 Evaluation of website use, web analysis services
This website uses cookies, small files that are sent from the web server to your internet browser and stored in your computer. Cookies and similar techniques are used to enable certain procedures, services and transactions. The website mainly works with permanent cookies for anonymized web statistics, and in the online shop with “session” oriented cookies to guarantee orders. The information generated by the cookie about your use of this website (including your IP address) is transmitted to servers abroad and stored there. This information is used to evaluate your use of the website, to compile reports on website activity and to provide other services related to website and internet usage. This information may be transferred to third parties if required by law or, in the case of Google’s web service, if third parties process this data on behalf of Google. Your IP address will never be linked to other data.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you agree to the processing of the data collected about you in the manner described above and for the aforementioned purposes.
The website uses Google Analytics, a web analysis service of Google Inc. (“Google”).
2.3 Handling of data in connection with purchase, donation, newsletter or contact
Through your purchases on this website or your donation you are a patron or customer of VSF-Suisse and your address will be added to the VSF-Suisse database. We treat this customer data as strictly confidential. For address and contact maintenance or for the production and dispatch of a campaign, it may be necessary to send extracts of this data to a service provider commissioned by us (e.g. the postal service), Print shop). They are also subject to the Data Protection Act; they may not use the data for any other purpose or pass it on. Other than that VSF-Suisse does not market, sell or pass on data to third parties.
We receive personal data in various ways, directly from people who are interested in VSF-Suisse, order information and brochures, subscribe to a newsletter or support us financially. These are compared with the existing address database and stored electronically. They are used exclusively for the purposes of VSF-Suisse. We reserve the right to acquire address data from trusted third-party providers.
This personal data is processed within the framework of a data protection management system (DSMS) in accordance with the national Swiss regulations: SR 235.1 (DSG), SR 235.11 (VDSG) and SR 235.13 (VDSZ), Art. 4 para. 3 incl. the directive of the Federal Data Protection and Information Commissioner (FDPIC) on the minimum requirements for the DSMS with selected control objectives from ISO/IEC 27001:2022. The data protection management system is operated by an external service provider; it is certified and reviewed annually. The personal data is hosted and maintained in Switzerland. No data is transferred abroad.
Contact via the contact form will not be included in the VSF-Suisse database, unless explicitly requested. The data (name, gender, e-mail address) collected during registration for the newsletter will be used exclusively for sending the newsletter. You can also unsubscribe from the newsletter at any time.
In general, if you no longer wish to be contacted by VSF-Suisse, you can contact us at info@vsf-suisse.org or 031 332 77 65 and we will respect your wishes.
3. Terms of use
By visiting our websites, placing orders and using our services, you agree to the collection of your data as mentioned above and to our terms of use. You visit and use our website and navigate at your own risk. VSF-Suisse cannot be held liable for any damage that may arise from the use or the inability to use the website and its contents. This applies in particular to damages that could result from downloading content from our site due to viruses or similar. VSF-Suisse accepts no responsibility for damage that could result from the interruption of functions of the website. The contents of the VSF-Suisse website may contain inaccuracies or errors. VSF-Suisse reserves the right to improve these contents at any time.
3.1 Links to other websites
The activation of certain links on this website leads to external websites. VSF-Suisse checks the suitability of a link when it is set up, but accepts no responsibility for its content. Those responsible for the online presence who create links to our website are requested to inform VSF-Suisse of this.